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Company Services
Fund Services
About Us
Contact
Portal Login
Help Centre

Fund Services

Listed and Unlisted
We provide a full range of expert unit registry services and solutions to Managers and Trustees/Responsible Entities (REs) across Australia. We service unlisted & listed trusts, open & closed structures and retail & wholesale funds across a broad range of asset classes. Our team consists of some of Australia’s most experienced subject matter experts in fund registry who have been responsible for many recent technology advancements in the industry.
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Fund Flows

Distribution Channel Enablers

We assist our clients in obtaining further investor reach through offering capabilities such as online applications, Calastone and mFund connectivity.

Capital Raisings & Call Management

For closed structures we have the expertise and technology to make the capital raising and call payment rounds look elegant and intuitive to your investors, while being accurate and efficient internally. During these events we provide you with access to live reporting so you stay as informed during the process as we do, knowing exactly what your position is at all times.

Applications, Redemptions, Switches

Whether it be a daily, weekly, monthly or any other unitisation cycle, we can ensure accurate, timely and efficient validation, processing, unitising and reporting on all fund inflows and outflows. We will give you peace of mind in knowing that between the manager, trustee, fund accounting team and custody, we have all stakeholders fully informed and are aware of responsibilities during this critical fund cycle.

Governance & Compliance

Governance and Regulation

With many years of experience in the financial markets industry, we can give you the advice you need in relation to governance and compliance so that you can operate with greater peace of mind. Our team possesses deep expertise in issues such as AML/CTF, FATCA/CRS, DDO, RG97, RG271 and much more.

Regulatory Reporting

Our team is well-versed in all regulatory reporting requirements for both investors and regulators. Our automated tax reporting services will mean that you do not need to worry about activities such as QTFN, AIIR, FATCA/CRS and Share and Unit Transfer reporting. On the investor side, our team will set up, project manage and deliver on all requisite investor reporting, such as Annual Tax Statements (AMMA/SDS), Periodic and Exit statements.

Unitholder Meetings

We can assist with any unitholder meeting needs, whether it be virtual, in-person or a hybrid meeting. We will set up and attend your unitholder meeting, process all of the proxy voting (via online voting or paper elections), run the poll during the meeting, and provide the results of the meeting, acting in the capacity of returning agent.

Hear from Our Clients

Fawkner Property: bringing a $5B, 15-fund business out of in-house registry

Fawkner Property had grown to 15+ funds, over $5 billion in FUM, and a large network of high-net-worth investors, all managed through an in-house registry. When they set out to find an outsourced partner, they couldn't find one they trusted to match the personalised investor service they'd built internally, until they found XCEND. One year on, Fawkner is scaling fast, and tells us they're very glad they made the switch.

I was so happy with how easy it was to fill in my share details that I had to send a message. Well done on a site that works, does exactly what it says, and has a clear, easy to use layout. Thank you for making my day!

Shareholder

The assistance with our presentations, and the client service generally, are what XCEND should never stop doing.

Kyla Garic

Adisyn Limited

It is very rare to find service this good. Please pass on my thanks to the whole management team.

Shareholder

I am so impressed with how quickly XCEND processed our Change of Address and Change of Name requests. Both were completed within a single day. XCEND has proven to be a far better registry than any other we have worked with.

Shareholder

Thank you so much. I needed this for a meeting, and I knew XCEND was the only one I could rely on to get it done.

Shane Wee

[Company Name]

Thanks, everyone. Dealing with XCEND is so much nicer than the big registries. Let me give you the tip!

Shareholder

I really like the way XCEND deals with shareholders.

Shareholder

A3D

The platform looks fantastic. Well done to the whole XCEND team.

Stephen Kelly

[Company Name]

Extremely happy. Do what you do and keep doing it. I love it. You are doing a great job, do not change a thing.

Grant Mooney

Carnegie Clean Energy

I am talking to my favourite people right now. I tell everyone, these guys are amazing.

Narelle Whinfield

Care Page

The assistance with our presentations, and the client service generally, are what XCEND should never stop doing.

Kyla Garic

Adisyn Limited

I was so happy with how easy it was to fill in my share details that I had to send a message. Well done on a site that works, does exactly what it says, and has a clear, easy to use layout. Thank you for making my day!

Shareholder

I am talking to my favourite people right now. I tell everyone, these guys are amazing.

Narelle Whinfield

Care Page

Registry Operations

Ongoing Register Maintenance

We ensure best of class register governance, reconciliation and integrity. Our services are highly efficient in making transactions to the register, such as ad-hoc allotments, placements, option exercises, transfers, static detail updates and more. The Issuer Portal enables our issuers to access the register in real-time and access a wide range of reports and analysis. Their investors also have access to the Investor Portal where they can view and maintain all aspects of their investments.

Payments and Tax Services

Whether it be a regular distribution or a special event based payment, our team will ensure all unitholders are paid accurately, efficiently and on time. In relation to distributions, we are experts in both AMIT and non-AMIT based payments.

Employee Share Schemes

We can assist you in all aspects of employee equity schemes. We can assist with the formation and implementation of your schemes, issuance of offer invitations to employees, reconciliation and issuance of awards and management of ongoing activities, such as forfeitures, vestings, conversions and sales.

Investor Relations

Investor Services

We will look after all of your investors’ requests from changes in address and updating bank details to queries about transactions, distributions and refunds. Investors can also update their details online through the investor portal.

Investor Engagement

XCEND can assist you in developing a robust investor engagement strategy for both ongoing as well as specialist engagement for one-off events.

Ready to Talk About Your Fund Registry?

From applications and redemptions through to governance, compliance and unitholder engagement, we manage the full operational backbone of your fund. Get in touch and we'll walk you through how our services fit your business.

Get in touch

Whether you're preparing to list, managing an existing registry, or need a fund's compliance handled properly, our team is ready to help. Get in touch and we'll talk through exactly what your business needs.

Xcend Pty Ltd

ABN 11 662 440 959

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